Staff at Saguaro Dermatology Phoenix Arizona

Medical Practice Manager

Regular Full-Time
Saguaro Campus | Phoenix, AZ, US

Job Requirements

Our Dermatology Practice Manager is responsible for the efficient and effective operation of our clinic, including daily operations involving personnel management and performance, patient throughput, provider relations and scheduling, and the overall management of assigned practice operations with a focus to maximize provider/staff productivity.

Schedule

  • Monday through Friday

What You’ll Do:

  • Oversees the operations of the practice in order to ensure that continuous, quality, accurate, timely and cost-effective services are provided
  • Collaborates with providers and other departments to ensure a high-quality patient experience
  • Provides effective leadership and promotes teamwork both internally and externally. Develops goals and performance expectations for staff.
  • Responsible for patient relations and works collaboratively with professional staff and other departments to ensure the highest level of patient satisfaction
  • Development and implementation of continuous quality improvement and monitoring on an ongoing basis to meet the mission, goals and objectives of the practice

Skills and Experience:

  • Minimum of 3 years progressive dermatology office experience and leading a team is required
  • Knowledge of medical terminology and insurance practices is required
  • Ability to communicate constructively, clearly, and effectively with patients, other departments, and the medical staff
  • Ability to plan, organize, prioritize, and direct the work of others
  • Previous Medical Assistant certification preferred
  • Experience with EzDerm helpful

In support of our mission statement, “Healthier Practices, Healthier Patients”, we have adopted a tobacco-free environment and we choose not to hire tobacco and nicotine users, including the use of e-cigarettes/vaping.

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Medical Assistant

Regular Full-Time
Saguaro Dermatology | Ahwatukee, AZ, US

Job Requirements

Our Medical Assistant is responsible for assisting the clinic staff in front and back office settings. They provide a safe, knowledgeable, and professional care to all patients under the direction of provider and/or nurse and within their scope of practice.

Schedule

  • Monday through Friday

What You’ll Do:

  • Room patients and assist provider as needed.
  • Prepare treatment rooms for patient exams and procedures, always keeping room neat and clean
  • Daily, weekly, and monthly exam room cleaning, inventorying, and equipment checks.
  • Assist with scanning paperwork and uploading pictures into the EMR, scribing for provider.
  • Record new patients’ medical history, medications, allergies, and pertinent information in the EMR
  • Reinforce doctors’ instructions regarding procedures and results
  • Respond to patient and non-patient inquiries as necessary under provider direction

Skills and Experience:

  • Minimum one-year experience as an MA is preferred
  • Certified as a Medical Assistant is highly preferred
  • Scribe experience preferred

In support of our mission statement, “Healthier Practices, Healthier Patients”, we have adopted a tobacco-free environment and we choose not to hire tobacco and nicotine users, including the use of e-cigarettes/vaping.

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Medical Assistant

Regular Full-Time
Saguaro Campus | Phoenix, AZ, US

Job Requirements

Our Medical Assistant is responsible for providing a safe, knowledgeable, and professional care to all patients under the direction of provider and/or nurse and within their scope of practice.

Schedule

  • Monday through Friday (on-site)

What You’ll Do:

  • Room patients and assist provider as needed
  • Prepare treatment rooms for patient exams and procedures, always keeping room neat and clean
  • Record new patients’ medical history, medications, allergies, and pertinent information in the EMR
  • Reinforce doctors’ instructions regarding procedures and results
  • Assist with scanning paperwork and uploading pictures into the EMR

Skills and Experience:

  • Adaptability– Adjusts smoothly to new tasks, tools, and environments
  • Team Collaboration– Works well with others, contributes to group efforts
  • Customer Service Oriented– Prioritizes client satisfaction
  • Work Ethic– Takes initiative, stays productive, and follows through
  • Time Management– Prioritizes tasks and uses time effectively

In support of our mission statement, “Healthier Practices, Healthier Patients”, we have adopted a tobacco-free environment and we choose not to hire tobacco and nicotine users, including the use of e-cigarettes/vaping.

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Medical Surgery Scheduler

Regular Full-Time
Saguaro Dermatology | Mesa, AZ, US

Job Requirements

Our Mohs Surgery Scheduler coordinates Mohs micrographic surgery appointments and ensures an efficient, patient-centered scheduling process.

Schedule: Monday through Friday, onsite

Schedule

  • Monday through Friday (on-site)

What You’ll Do:

  • Schedule all Mohs surgery procedures for all providers, pre-operative questions/consultations, and post-operative appointments in coordination with physicians and clinical staff. Confirm Mohs Appointments
  • Contact patients to confirm availability, review instructions, and gather relevant medical history or documentation. i.e. medications, recent surgeries and other precautions surgeons will need to know prior to Mohs
  • Coordinate scheduling with pathology labs, referring providers, and surgical teams to ensure availability of necessary resources
  • Verify insurance coverage for all providers, obtain prior authorizations, and ensure all required documentation is received prior to surgery. Inform patients of financial obligation at time of service. Ensure RFS forms from the VA have been received and authorizations from the prisons have been received
  • Maintain an accurate and up-to-date surgical calendar, adjusting as needed for changes, cancellations, or emergencies

Skills and Experience:

  • Minimum of 1 year of experience in medical scheduling, preferably in dermatology, surgery, or a specialty clinic required
  • Knowledge of Mohs micrographic surgery and dermatologic procedures is highly desirable
  • Strong organizational skills and attention to detail
  • Excellent communication, interpersonal, and customer service skills

In support of our mission statement, “Healthier Practices, Healthier Patients”, we have adopted a tobacco-free environment and we choose not to hire tobacco and nicotine users, including the use of e-cigarettes/vaping.

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Medical Insurance Verification Specialist

Regular Full-Time
Saguaro Campus | Phoenix, AZ, US

Job Requirements

Our Dermatology Insurance Verification Specialist conducts real-time benefit and insurance eligibility verifications as well as for our house call & video visit patients. While collaborating with payers, patients, and clinic staff to ensure a seamless check-in process.

What You’ll Do:

  • Verify patient insurance coverage and benefits before scheduled appointments or procedures
  • Contact insurance companies via phone, email, or web portals to confirm eligibility, coverage details, copayments, deductibles, and pre-authorizations
  • Accurately enter and update insurance information in the patient’s electronic health record (EHR) system
  • Work closely with patients to communicate insurance benefits and financial responsibilities
  • Identify and resolve insurance coverage issues that may delay or impact patient care

Skills and Experience:

  • ACHHHS prior authorization experience is required
  • Exceptional communication skills with a friendly and professional demeanor/li>
  • Technological proficiency and the ability to work independently in a fast-paced environment/li>

In support of our mission statement, “Healthier Practices, Healthier Patients”, we have adopted a tobacco-free environment and we choose not to hire tobacco and nicotine users, including the use of e-cigarettes/vaping.

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Medical Appointment Scheduler

Regular Full-Time
Saguaro Campus | Phoenix, AZ, US

Job Requirements

As a Appointment Scheduler in our dermatology office, your primary responsibility will be to schedule appointments efficiently and accurately for patients seeking dermatological care. You will work closely with providers, staff, and patients to ensure smooth scheduling operations and exceptional patient service.

Schedule

  • Monday through Friday (on-site)

What You’ll Do:

  • Answer incoming calls in office or from remote location
  • Schedule appointments for patients, including initial consultations, follow-up visits, and procedures, using the office’s scheduling software
  • Confirm appointments and insurance with patients, providing necessary instructions and information.
  • Handle rescheduling or cancellations, accommodating patient needs while managing the office’s scheduling requirements
  • Provide excellent customer service by addressing patient inquiries, concerns, and general questions about appointments, procedures, and office policies
  • Ensure patients receive necessary pre-appointment instructions, such as preparation guidelines for specific procedures or tests
  • Accurately enter patient information, appointment details, and relevant notes into the office’s electronic medical records (EZDerm) system
  • Update patient files with any changes in demographics, insurance information, or medical history

Skills and Experience:

  • Previous experience in a healthcare or similar setting is highly preferred
  • Knowledge of medical terminology and familiarity with dermatology procedures is desirable/li>
  • Professional and empathetic attitude when dealing with patients/li>
  • Strong organizational abilities and attention to detail/li>
  • Ability to handle a fast-paced environment and manage multiple tasks simultaneously/li>

In support of our mission statement, “Healthier Practices, Healthier Patients”, we have adopted a tobacco-free environment and we choose not to hire tobacco and nicotine users, including the use of e-cigarettes/vaping.

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Staff at Saguaro Dermatology Mesa, Arizona

Benefits

  • Medical Insurance
  • Paid Time Off
  • Dental Discount Plan
  • Paid Bereavement Leave
  • Vision Care Insurance
  • 401k with Company Match
  • Sick Pay
  • Short Term Disability Insurance
  • Holiday Pay
  • Employee Assistance Program (EAP)

Saguaro Dermatology Reviews

Itaro Elaisa

Itaro Elaisa
Five Star Google Rating Icon For Saguaro Dermatology Patient
“I totally recommend this place to anyone who’s looking for a dermatologist who’s professional, informative, respectful and very helpful. They are quick to solve your problems and get you home.”

Wendy
Wendy L.
Five Star Google Rating Icon For Saguaro Dermatology Patient
I had an awesome experience with Dr Hamann and staff. I was very comfortable and i was able to have all my questions answered without feeling rushed. The staff was courteous and welcoming.
Kristin Ulrich-Uhles

Kristin U
Five Star Google Rating Icon For Saguaro Dermatology Patient
“Dr Dathan and the team were very helpful, kind and knowledgeable. Plus, there was no wait time so I was able to get back to work faster than expected. I would highly recommend.”

robert
Robert P.
Five Star Google Rating Icon For Saguaro Dermatology Patient
Staff was friendly, & on time. office is super clean!! Doctor was awesome, felt like a family member taking care of me.
amanda2
Amanda C.
Five Star Google Rating Icon For Saguaro Dermatology Patient
Great doctor and friendly, professional staff. The doctor spends time listening and answering questions, something rare to find anymore. The office is beautiful and very clean. I love all the artwork with saguaros.
Sally Shepstead
Sally S.
Five Star Google Rating Icon For Saguaro Dermatology Patient
“Very friendly and professional. I had a great experience, Dr. Hamann was very good at answering my questions and concerns. I will certainly come back for another visit.”
Kylin Chen
Kylin L.
Five Star Google Rating Icon For Saguaro Dermatology Patient
“The office was recently renovated–it is a beautiful, clean, and calm environment. I would highly recommend this practice for anyone who is looking for a general dermatologist.”
L
L
Five Star Google Rating Icon For Saguaro Dermatology Patient
Dr. Hamann is very knowledgeable, nice, and professional. You can tell that he truly cares about his patients by the way he operates. He took the time to listen to all of my concerns then address them with good, well-informed answers.
Saguaro Dermatology | Phoenix Dermatology

About Saguaro Dermatology

Our comprehensive dermatology clinic is dedicated to providing you with the highest quality of care, innovative practices, helpful resources and state-of-the-art technology to prevent and treat a multitude of skin disorders. Led by Carsten R. Hamann, MD, PhD, Dathan Hamann, MD, FAAD, Michael McBride, DO, Millard Thaler, MD, Mohs Surgeon and Jenna Wald, MD, Mohs Surgeon, our passionate team looks forward to serving you with respect and compassion.

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Contact Our Team Today:
Set up an appointment with our friendly staff at: 480.681.3300

Book Appointment